IT Support Service

In a small to medium-sized business with little or no IT support staff, times can be challenging when something goes wrong. Cloud 4 Sure’s approach to end-user support is proactive rather than the traditional reactive support model. Included in the fixed-fee service are remote management, patch management, anti-virus, and security.

What's Include?

Get Started in No Time—In One Minute! Is all it takes to instal the agent software. Within minutes, we are provided with detailed information about your device and any issues that it may have.

Anti-Virus & Security Software: As part of the package, we also give you access to BitDefender Gravity Zone, the number 1 ranked security solution that includes layered protection, web-based security, and AI and machine-based learning.

Remote Support: Simply click on the toolbar icon to request support or send us an email. If the issue is urgent then we are only a phone call away

Monitoring: We monitor each device for availability, reliability, and overall system health. This includes vulnerabilities, running services, computer capacity, and potential hardware failures. Compliance monitoring is also available